Preparing for the flight

Please observe the new security regulations regarding the liquids in hand luggage.

• As hand luggage, a small piece of luggage (55 x 40 x 20 cm) is allowed to be taken on bord.
• Generally, every airline defines on an individual basis the weight of luggage included in the fare. For further information, please contact your airline.  
• Oversized luggage is e.g. prams, bicycles or surf boards.
  If you intend to take bulky items or animal on your journey, please consult your travel agency or airline prior to booking.

Do not put valuables or documents into your suitcase. Your luggage should be locked and your name and home address should be indicated both inside and on the outside. Please remove or fasten lose straps and strings. Please refer to the leaflet you will receive together with your flight ticket on which items must not be taken onto the aircraft. Knives, scissors, nail files and other sharp items may only be transported in your hold luggage and not in your hand luggage.

When going abroad please observe the existing laws in that country. Information on this matter will be provided by your travel agency. Additionally, you can obtain information regarding the existing laws in Germany and the EU at the airport from:

• Federal Police,
  Telephone +49 341 224 1800, or
• Customs office,
  Telephone +49 341 224 1797

For information on destinations outside the EU, please consult the respective embassy or consulate.

Prior to departure, you should check that your documents are complete and valid:

• Passport or ID
• Identification card
• Visa (if required)
• Flight ticket
• Hotel voucher
• Driving licence (if you intend to rent a car)
• Traveller’s cheques
• Credit card

One piece of advice: Please make copies of all documents (passport, diving licence etc.). You should put one copy in your suitcase and keep one copy at home.

Got everything? Fantastic! Then your journey can start. We are looking forward to welcoming you as a passenger.